Lead, Platform Support Engineer

Description : Job description Schneider Electric is looking for a dedicated and experienced Customer Support Team Lead to join our dynamic team. The ideal candidate will have a strong background in customer service, excellent leadership skills, and a passion for helping others. As a Customer Support Team Lead, you will be responsible for overseeing the daily operations of the customer support team, ensuring that our customers receive the highest level of service. You will work closely with other departments to resolve customer issues, develop and implement support strategies, and continuously improve our support processes. Your role will also involve training and mentoring team members, monitoring performance metrics, and providing feedback to help the team achieve their goals. The successful candidate...